CASTLEMANIA LIMITED - TERMS AND CONDITIONS

AND PAYMENT POLICY AS REVISED JANUARY 2009

CONDITIONS OF HIRE – IMPORTANT - READ BEFORE MAKING YOUR BOOKING

ALL ITEMS DELIVERED TO THE HIRER REMAIN THE RESPONSIBILITY OF THE HIRER FROM THE TIME OF    ‘SETUP’ UNTIL THE TIME OF COLLECTION BY CASTLEMANIA STAFF.

ALL EQUIPMENT WILL BE RETURNED COMPLETE, CLEAN AND UNDAMAGED AS RECEIVED.

IF RETURNED DAMAGED, THE HIRER WILL BE RESPONSIBLE FOR ALL REPAIR COSTS AND CHARGES.

IF LOST OR STOLEN, THE HIRER IS RESPONSIBLE FOR THE FULL MARKET REPLACEMENT VALUE.

IF RETURNED WET, A DRYING CHARGE WILL APPLY IF THIS WAS DONE PURPOSELY IE. NOT WEATHER RELATED.

IF RETURNED MUDDY OR DIRTY IE. FOOD OR DRINK SPILLAGES, A CLEANING FEE WILL BE APPLIED.  

HIRER MUST PROVIDE A FLAT, DRY, EASILY ACCESSIBLE SITE FOR ‘SETUP’.  (CASTLE MANIA STAFF WILL NOT BE RESPONSIBLE FOR LIFTING HEAVY ITEMS UP AND DOWN STAIRS OR OVER FENCES ETC. AND MAY CANCEL THE HIRE AT THEIR DISCRETION IF THESE OBSTACLES ARE PRESENT.  CASTLEMANIA RESERVES THE RIGHT TO CANCEL ANY HIRE THAT OUR STAFF DECIDE MAY BE DANGEROUS OR JEOPARDISE SAFETY IN ANY WAY.

THE HIRER AUTHORISES CASTLEMANIA TO BRING ITS VEHICLE AND EQUIPMENT ONTO THEIR PROPERTY TO DELIVER AND TO RECOVER THE EQUIPMENT.

A ‘FULL DAY’ HIRE WILL BEGIN AT APPROXIMATELY 10AM AND FINISH AT APPROXIMATELY 5PM THOUGH SOME FLEXIBILITY MAY APPLY IN THE SUMMER MONTHS.  A ‘HALF DAY’ HIRE IS 4 HOUR, GENERALLY OF THE HIRER’S CHOOSING BETWEEN THE HOURS OF 9AM AND 5PM.

HIRER MUST ENSURE THE FOLLOWING: 

THAT NO CHILDREN PLAY NEAR THE ELECTRIC BLOWER OR POWER LEAD AT THE REAR OF THE INFLATABLE.

THAT NO SHOES ARE WORN, NO FOOD OR DRINK IS CONSUMED ON THE INFLATABLE AND NO SHARP OBJECTS BE ALLOWED ON OR NEAR THE INFLATABLE.

THAT NO PETS ARE ALLOWED ON THE INFLATABLE OR ASSOCIATED EQUIPMENT.

THAT THE INFLATABLE NOT BE PURPOSELY WET OR UNDULY SOILED DURING THE HIRE PERIOD.

PAYMENT POLICY

IT IS CASTLEMANIA POLICY TO COLLECT PAYMENT AT THE TIME OF THE HIRE IE. UPON ‘SETUP’ UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE PRIOR.

CASTLEMANIA ACCEPTS CHEQUE, DIRECT CREDIT, CASH AND BARTERCARD (CONDITIONS BELOW)

IF CASTLEMANIA STAFF ARRIVE AT YOUR VENUE TO DELIVER AND YOU CANCEL, THE FULL AMOUNT OF THE INVOICE IS PAYABLE. 

BARTERCARD PAYMENTS ARE ACCEPTED FOR EQUIPMENT HIRE ON FULL DAY HIRES OR LONGER ONLY, DELIVERY FEE AND ANY ADDITIONAL COSTS ARE PAYABLE BY CASH, CHEQUE OR DIRECT CREDIT EITHER AT TIME OF DELIVERY OR PRIOR.

ALL PRICES QUOTED INCLUDE GST

WEATHER

IF THE WEATHER IS LIKELY TO BE A DETERRENT ON THE DAY OF HIRE, THE HIRER MUST CONTACT CASTLEMANIA AS EARLY AS POSSIBLE EITHER THE NIGHT BEFORE OR EARLY MORNING ON THE DAY OF HIRE, TO CANCEL.  WE MUST HAVE SUFFICIENT NOTICE SO AS NOT TO SEND OUR STAFF OUT ON THE DELIVERY.  IF INSUFFICIENT NOTICE IS GIVEN, THE FULL AMOUNT OF THE INVOICE IS PAYABLE.

CASTLEMANIA’S EQUIPMENT IS ‘SHOWER RESISTANT’ AND CAN THEREFORE BE USED ON HIRES WHERE OCCASIONAL SHOWERS MAY PREVAIL.  WE CAN NOT HOWEVER SETUP IN HEAVY RAIN OR EXTREME HIGH WIND CONDITIONS.

ADDITIONAL

AFTER HOURS HIRES WILL INCUR AN ADDITIONAL FEE WHERE APPLICABLE. GENERALLY THIS IS OUTSIDE THE HOURS OF 9AM AND 6PM.

OVERNIGHT HIRES ARE AVAILABLE ON REQUEST WHERE CASTLEMANIA DEEM THE SITE WILL BE SECURE.  ON THESE OCCASIONS, IT IS THE HIRE’S RESPONSIBILITY TO ENSURE THE FULL SECURITY AND SAFETY OF THE EQUIPMENT.

POWER MUST BE AVAILABLE WITHIN 30 METRES OF THE EQUIPMENT ‘SETUP’.  ONE ONLY POWER LEAD SUPPLIED BY CASTLEMANIA MAY BE USED. 

GENERATORS CAN BE USED ON UNPOWERED LOCATIONS BUT THEY ARE THE RESPONSIBILITY OF THE HIRER.  CASTLEMANIA DOES NOT HIRE GENERATORS.

WHERE CASTLEMANIA CHOOSES TO ACCEPT HIRES OUTSIDE THE AUCKLAND METRO AREA, AN ADDITIONAL DELIVERY FEE WILL APPLY.

IF YOU ARE UNSURE ABOUT THE SUITABILITY OF YOUR SITE, ARRANGEMENTS MAY BE MADE FOR A REPRESENTATIVE TO VISIT.