CASTLEMANIA LIMITED - TERMS AND CONDITIONS AND PAYMENT POLICY AS REVISED MARCH 2011

CONDITIONS OF HIRE  

‘HIRER’ REFERS TO ANY PERSON OR PERSONS, COMPANY, BUSINESS, ORGANISATION AND OR GROUP, HIRING EQUIPMENT FROM CASTLEMANIA LIMITED.  ALL ITEMS DELIVERED TO THE HIRER REMAIN THE RESPONSIBILITY OF THE HIRER FROM THE TIME OF ‘SETUP’ UNTIL THE TIME OF COLLECTION BY CASTLEMANIA STAFF. ALL ITEMS PICKED UP FROM AND RETURNED TO CASTLEMANIA WILL REMAIN THE RESPONSIBILITY OF THE HIRER FROM THE TIME OF COLLECTION TO THE TIME OF RETURN.  ALL EQUIPMENT WILL BE RETURNED COMPLETE, CLEAN, DRY, UNDAMAGED AND IN FULL WORKING CONDITION AS RECEIVED. IF RETURNED DAMAGED, THE HIRER WILL BE RESPONSIBLE FOR ALL REPAIR COSTS AND CHARGES UNDERTAKEN BY OUR DESIGNATED REPAIRER. IF LOST OR STOLEN, THE HIRER IS RESPONSIBLE FOR THE FULL MARKET REPLACEMENT VALUE.  IF RETURNED WET, A DRYING CHARGE WILL APPLY IF THIS WAS DONE PURPOSELY, I.E., NOT WEATHER RELATED. IF RETURNED DIRTY, I.E., FOOD OR DRINK SPILLAGES, STAINS, FACE PAINT, GLITTER, EXCESSIVE DIRT OR SAND ETC. A CLEANING FEE WILL BE APPLIED.    HIRER MUST PROVIDE A FLAT, DRY, EASILY ACCESSIBLE SITE FOR ‘SETUP’.  CASTLEMANIA STAFF WILL NOT BE RESPONSIBLE FOR LIFTING HEAVY ITEMS UP AND DOWN STAIRS OR OVER FENCES ETC. AND MAY CANCEL THE HIRE AT THEIR DISCRETION IF THESE OBSTACLES ARE PRESENT.   CASTLEMANIA RESERVES THE RIGHT TO CANCEL ANY HIRE THAT OUR STAFF DECIDE MAY BE DANGEROUS OR JEOPARDISE SAFETY IN ANY WAY. THE HIRER AUTHORISES CASTLEMANIA TO BRING ITS VEHICLE AND EQUIPMENT ONTO THEIR PROPERTY TO DELIVER AND TO RECOVER THE EQUIPMENT. THE EQUIPMENT SHALL NOT BE MOVED FROM THE SITE UPON WHICH IT WAS DELIVERED AND SET UP, WITHOUT THE AUTHORITY OF CASTLEMANIA.    

A ‘FULL DAY’ HIRE WILL BEGIN AT APPROXIMATELY 10AM AND FINISH AT APPROXIMATELY 5PM THOUGH SOME FLEXIBILITY MAY APPLY IN THE SUMMER MONTHS.      

A ‘HALF DAY’ HIRE IS APPROXIMATELY THREE HOURS, GENERALLY OF THE HIRER’S CHOOSING BETWEEN THE HOURS OF 9AM AND 5PM 

THE HIRER MUST ENSURE THE FOLLOWING: 

THAT NO CHILDREN PLAY NEAR THE ELECTRIC BLOWER OR POWER LEAD AT THE REAR OF THE INFLATABLE.

THAT NO SHOES ARE WORN, NO FOOD OR DRINK IS CONSUMED ON THE INFLATABLE AND NO SHARP OBJECTS BE ALLOWED ON OR NEAR THE INFLATABLE.

THAT NO PETS ARE ALLOWED ON THE INFLATABLE OR ASSOCIATED EQUIPMENT.THAT THE INFLATABLE NOT BE PURPOSELY WET OR UNDULY SOILED DURING THE HIRE PERIOD.

THAT ADULT SUPERVISION IS PROVIDED WHILE THE INFLATABLE EQUIPMENT IS IN USE.

THAT FOR THE USERS OWN SAFETY AND THE SAFETY OF THE EQUIPMENT, THERE MUST BE NO CLIMBING ON THE MESH OR OVER THE SIDE WALLS OF THE INFLATABLE.  

CASTLEMANIA EXPRESSLY DISCLAIMS LIABILITY FOR ANY LOSS AND OR DAMAGE CAUSED TO ANY PERSON OR PROPERTY IN RELATION TO THE INFLATABLE EQUIPMENT OR THE PERMITTED USE THEREOF.

IN THE EVENT OF CASTLEMANIA BEING UNABLE TO RETRIEVE ITS EQUIPMENT FROM THE HIRER AT THE CONCLUSION OF THE HIRE, OR IF THE HIRER DOES NOT RETURN THE EQUIPMENT AT THE DESIGNATED RETURN TIME, THEN COSTS FOR ADDITIONAL HOURS  WILL BE CALCULATED AND  ADDED.  E.G., OVERNIGHT HIRE FEE WILL BE CHARGED.  WHERE THIS ADDITIONAL PAYMENT IS NOT MADE, COLLECTION WILL BE REFERRED TO BAYCORP AND ALL RECOVERY COSTS AND FEES WILL BE ADDED TO THE TOTAL AMOUNT OWING.  

 PAYMENT POLICY

IT IS CASTLEMANIA POLICY TO COLLECT PAYMENT AT THE TIME THE HIRE BEGINS.  THAT IS, UPON DELIVERY UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE PRIOR. 

WHERE PAYMENT IS NOT MADE UPON DELIVERY AND NO OTHER ARRANGEMENTS HAVE BEEN MADE, COLLECTION WILL BE REFERRED TO BAYCORP AND ALL RECOVERY COSTS AND FEES WILL BE ADDED TO THE TOTAL AMOUNT OWING.

CASTLEMANIA ACCEPTS CHEQUE, DIRECT CREDIT, CASH AND BARTERCARD*   ALL PRICES QUOTED INCLUDE GST

IF CASTLEMANIA STAFF ARRIVE AT YOUR VENUE TO DELIVER AND YOU CANCEL, THE FULL AMOUNT OF THE INVOICE IS PAYABLE.  *BARTERCARD PAYMENTS ARE ACCEPTED FOR EQUIPMENT HIRE ONLY, DELIVERY FEE AND ANY ADDITIONAL COSTS ARE PAYABLE BY CASH, CHEQUE OR DIRECT CREDIT EITHER AT TIME OF DELIVERY OR PRIOR. 

WEATHER

IF THE WEATHER IS LIKELY TO BE A DETERRENT ON THE DAY OF HIRE, THE HIRER MUST CONTACT CASTLEMANIA AS EARLY AS POSSIBLE EITHER THE NIGHT BEFORE OR EARLY MORNING ON THE DAY OF HIRE, TO CANCEL.  WE MUST HAVE SUFFICIENT NOTICE SO AS NOT TO SEND OUR STAFF OUT ON THE DELIVERY.  IF INSUFFICIENT NOTICE IS GIVEN, THE FULL AMOUNT OF THE INVOICE IS PAYABLE.  CASTLEMANIA’S EQUIPMENT IS ‘SHOWER RESISTANT’ AND CAN THEREFORE BE USED ON HIRES WHERE OCCASIONAL SHOWERS MAY PREVAIL.  WE CAN NOT HOWEVER, SETUP IN HEAVY RAIN OR EXTREME HIGH WIND CONDITIONS. 

ADDITIONAL

AFTER HOURS HIRES WILL INCUR AN ADDITIONAL FEE WHERE APPLICABLE. GENERALLY THIS IS OUTSIDE THE HOURS OF 9AM AND 6PM.  OVERNIGHT HIRES ARE AVAILABLE ON REQUEST WHERE CASTLEMANIA DEEM THE SITE WILL BE SECURE.  ON THESE OCCASIONS, IT IS THE HIRE’S RESPONSIBILITY TO ENSURE THE FULL SECURITY AND SAFETY OF THE EQUIPMENT. POWER MUST BE AVAILABLE WITHIN 30 METRES OF THE EQUIPMENT ‘SETUP’.  ONE ONLY POWER LEAD, SUPPLIED BY CASTLEMANIA, MAY BE USED.  GENERATORS MAY BE USED AT UNPOWERED LOCATIONS BUT THEY ARE THE RESPONSIBILITY OF THE HIRER.  CASTLEMANIA DOES NOT HIRE GENERATORS.WHERE CASTLEMANIA CHOOSES TO ACCEPT HIRES OUTSIDE THE AUCKLAND CENTRAL AREA, AN ADDITIONAL DELIVERY FEE WILL APPLY.